Warranty

Warranty Policy

Last updated: June 1, 2026. We stand behind the quality of our products. Learn about our warranty coverage and how to file a claim.

Table of Contents

1. Warranty Coverage

JIMMY LIGHT GUY warrants that all products sold directly through our website are free from defects in materials and workmanship for the duration of the warranty period specified below. This warranty applies only to the original purchaser and is non-transferable.

Note: This warranty is valid only for products purchased directly from JIMMY LIGHT GUY. Products purchased from third-party sellers or unauthorized retailers are not covered.

2. Warranty Period

All JIMMY LIGHT GUY products come with a 1-year limited warranty from the date of purchase. The warranty period is calculated from the date shown on your order confirmation or original purchase receipt.

  • LED Headlights: 1 year
  • Fog Lights: 1 year
  • LED Bulbs: 1 year
  • decoration Lights: 1 year
  • Others: 1 year

3. What is Covered

This warranty covers manufacturing defects that affect the normal operation of the product. Examples of covered issues include:

  • LED bulbs that fail to light or flicker within the warranty period
  • Lighting units that exhibit abnormal dimming or color shifting
  • Housing or casing defects that cause water ingress or electrical failure
  • Premature failure of electronic components

Important: The product must be used in accordance with its intended purpose and installation instructions. Any modification or misuse may void the warranty.

4. What is Not Covered

The warranty does not cover the following:

  • Normal wear and tear or cosmetic damage
  • Damage caused by improper installation, maintenance, or use
  • Damage from accidents, abuse, or environmental factors (e.g., floods, fires)
  • Products that have been modified, repaired, or disassembled by unauthorized parties
  • Products used in commercial or competitive applications
  • Shipping costs associated with warranty claims (except where required by law)

Note: This warranty does not cover incidental or consequential damages. Some states may not allow the exclusion of incidental or consequential damages, so this limitation may not apply to you.

5. How to File a Warranty Claim

To file a warranty claim, please follow these steps:

  1. Email us at jimmylightguy@gmail.com with your order number and photos of the defective product
  2. Provide a brief description of the issue and how it occurred
  3. Include your name, email address, and shipping address
  4. Our team will review your claim and respond within 3-5 business days
  5. If approved, we will provide instructions for returning the product or sending a replacement

Tip: Save your order confirmation email and original packaging to help speed up the warranty claim process.

6. Proof of Purchase

Proof of purchase is required for all warranty claims. Acceptable forms of proof include:

  • Order confirmation email from JIMMY LIGHT GUY
  • Original purchase receipt or invoice
  • Bank statement showing the transaction

If you cannot provide proof of purchase, we may not be able to process your warranty claim. Please keep your order confirmation safe for future reference.

7. Replacement & Refund Process

Once your warranty claim is approved, we will:

  • Replacement: Send you a new product at no cost (subject to availability)
  • Refund: Issue a full refund for the defective product if a replacement is not available
  • Shipping: Cover the shipping cost for the replacement product

If a replacement is unavailable, we may issue a refund for the original purchase price of the defective product. The refund will be processed to your original payment method within 5-10 business days.

8. Shipping Costs for Warranty Claims

Shipping costs for warranty claims are handled as follows:

  • Defective Products: We will cover the return shipping cost for the defective product and the shipping cost for the replacement.
  • Customer Error (e.g., wrong product, accidental damage): The customer is responsible for shipping costs.
  • Out-of-Warranty Claims: The customer is responsible for all shipping costs.

Note: We recommend using a trackable shipping service for warranty returns. Keep the tracking number for your records.

9. Contact Us

If you have any questions about our Warranty Policy or need assistance with a warranty claim, please contact us:

We aim to respond to all warranty inquiries within 3-5 business days.

Last updated: June 1, 2026